Returns & Exchanges
At Hyperlite, we are committed to ensuring you have the best gear for your performance on the water. If you are not completely satisfied with your purchase, you can return or exchange unused items within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process and select the items you wish to send back.
Pack Your Gear
Securely place the unused items in their original packaging, ensuring all tags, manuals, and protective wrappings are included to qualify for a full refund.
Label and Ship
Print the prepaid shipping label provided by our portal, attach it to your package, and drop it off at any authorized carrier location.
Inspection and Refund
Once our warehouse team inspects the returned equipment, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing