Frequently Asked Questions
Everything you need to know about your Hyperlite gear and orders.
How long does shipping take for pro-grade equipment?
Standard shipping typically takes 3-5 business days within the continental US. Express 2-day shipping is available at checkout for athletes who need their gear immediately.
What is your return policy on performance gear?
We offer a 30-day return policy for all unused items in their original packaging. Please note that customized equipment or items showing signs of wear from use cannot be returned.
Does Hyperlite equipment come with a warranty?
Yes, all Hyperlite hardware and apparel are covered by a 1-year limited warranty against manufacturing defects to ensure you can perform at your peak with confidence.
How do I determine the correct size for my protective gear?
Each product page features a detailed 'Size Guide' button. We recommend measuring your dimensions carefully and comparing them to our chart to ensure a secure, aerodynamic fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Affirm for larger equipment purchases.
Can I track my order in real-time?
Absolutely. Once your order ships, you will receive an email with a tracking number and a link to our live tracking portal to monitor your gear's journey.